Shipping policy
Complimentary Shipping
We offer free shipping on selected items as marked on our website.
Efficient Order Processing
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Orders are processed and delivered in 7-10 business days.
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For urgent deliveries, please call us at +1 281-378-7468 or email hello@hurbanehome.com to request expedited shipping. We will make every effort to ship the same day.
Business Days Definition
- All references to “business days” refer to Monday through Friday, excluding weekends and public holidays.
Timely Delivery
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Standard shipping times range between 5 to 7 business days, depending on your state.
Delivery Time Extensions
Delivery timelines are estimates and may be subject to extension due to unforeseen circumstances beyond our control. These may include, but are not limited to, weather conditions, carrier delays, customs processing, supply chain disruptions, peak shipping seasons, or other logistical constraints. Hurbane Home will make reasonable efforts to keep customers informed in such situations.
Shipment Inspection
Upon delivery, please inspect and count all items. If your order is incomplete, incorrect, or damaged, notify us within 48 hours of receipt at hello@hurbanehome.com or +1 281-378-7468 for a prompt resolution.
Shipping Address Requirements
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We require a physical commercial or residential address.
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P.O. boxes are not eligible for delivery.
Shipping to Non-Contiguous States
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Shipping to Alaska and Hawaii incurs a flat fee of $20, regardless of order size.
International Shipping
We do offer international shipping. Rates and delivery times vary by destination. Please contact us at hello@hurbanehome.com or +1 281-378-7468 for a shipping quote before placing your order.
Multiple Shipments
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Orders may ship from multiple warehouses. Items may arrive in separate packages at different times.